What happens when AI becomes so ambient, so invisible, that it disappears into the background of work—while quietly transforming everything? How does voice AI change jobs? Can technology finally deliver on its promise to make work more human?
In this episode of The Future of Less Work, host Nirit Cohen sits down with Punit Singh Soni, former Google executive and founder of Suki, a company reimagining healthcare through voice-enabled AI. But this isn’t just a healthcare story—it’s a blueprint for how every profession could evolve when administrative work is offloaded and human connection takes center stage.
Together, they explore what it means to build “invisible” technology that assists without intruding, how ambient AI is redefining workflows one profession at a time, and why the real revolution may lie not in automation—but in imagination. Punit shares why he left Big Tech to find more meaning in his work, how AI can unleash new kinds of creativity and purpose, and why he believes we’re still in the earliest days of what’s possible.
If you’ve ever wondered what happens when tech stops interrupting and starts supporting, what new jobs will emerge when coding is no longer a barrier, or how we can design work around our deepest human strengths—this is a conversation you won’t want to miss.
Want to dive deeper into this topic? Read Nirit’s Forbes article, “ When Work Talks Back And Voice Becomes The New Keyboard“, to explore these ideas further.
Guest Information:
Punit Singh Soni is the founder and CEO of Suki, the leader in voice technology for healthcare, providing AI-powered voice solutions for clinicians. He leads a team of physicians, engineers, and technologists, creating innovative solutions to lift the administrative burden from doctors, including the company’s flagship product, Suki Assistant. Suki also offers its proprietary AI platform, Suki Platform, to partners who want to create a best-in-class AI and voice experience for their solutions. Prior to starting Suki, Punit was the Chief Product Officer of Flipkart, a $15B Indian e-commerce company. Punit also held leadership positions at Google including: VP of Product at Motorola; Lead PM at Google+ Mobile and Google Mobile Apps; PM at News, News Archive and Search. He graduated with an MBA from Wharton and has a MS/BS in Electrical Engineering.
Chapters:
00:00 – What Does It Mean to Put Humans First in AI?
01:36 – Are We Headed Toward a Future of Less Work?
05:45 – What Jobs Will Be Left for Humans?
07:30 – How AI Can Make Work More Human
08:57 – Will AI Redefine What a Job Is?
10:41 – Why Voice Is the Future of AI Interfaces
12:08 – What Is Ambient AI and How Will It Change Work?
14:14 – The Benefits and Risks of Invisible AI
16:30 – How AI Could Reduce Burnout in Healthcare
18:29 – Will Every Profession Need Its Own AI Assistant?
20:28 – Will AI Kill White-Collar Jobs—or Create More?
22:23 – What Founders Learn About the Future of Work
24:43 – Which Skills Will Stay Human in an AI World?
26:23 – Can We Redesign Healthcare with AI This Time?
28:10 – Who’s Responsible for the Future of Work?
